OUR 6 PROMISES
Guarantees we make to every client
Remodeling your home can come with its share of challenges. At Pegasus Construction, we believe your remodeler should guide you through these challenges and help you find effective solutions. As a design-build firm dedicated to delivering a personalized home remodeling experience, we make six core promises to every client.
Our six promises reflect the values that guide us in transforming your home into a space where you can truly thrive.
This article provides an in-depth explanation of the six promises we make to our clients at Pegasus Construction. By the end, you’ll have a clear understanding of what to expect from us throughout your remodeling journey.
We’ll communicate with you every step of the way
Designing and building a remodel is a complex process that often takes several months. With multiple stages, input from various professionals, and decisions required from you, it can sometimes feel overwhelming. Additionally, contractors often have a reputation for poor communication, which can add to the stress.
At Pegasus Construction, we’re committed to keeping you informed and involved throughout the process. You’ll always know where your project stands, what we need from you, and what to expect at each stage.
During the design phase, your dedicated design consultant will guide you through every decision, ensuring the process is smooth and straightforward. Should you have questions or need clarification, your design consultant will be your go-to contact.
Once construction begins, your remodeling superintendent will provide regular updates on progress. Through our project management software, Zoho One, you’ll receive updates and photos, streamlining communication and keeping you fully informed.
We’ll design an amazing space just for you
No two remodels are alike, and that’s what makes them special. At Pegasus Construction, we design custom spaces that reflect your unique needs and lifestyle.
As a design-build firm, we simplify the remodeling process by offering a full team of experts to guide you. We’ll address areas of your home that need improvement and find practical, budget-conscious solutions.
While we bring expertise to the table, you are the expert on your preferences. By sharing your needs, personality, and style with our design team, we can craft a space where you’ll thrive.
We’ll keep you in charge of the cost
One of the biggest concerns for homeowners is the risk of exceeding their budget. At Pegasus Construction, we take several steps to ensure you remain in control of costs.
Fixed-Price Contract
Our fixed-price contract ensures that you and your builder agree on the total cost of the project before construction begins. This eliminates surprise fees and provides clarity on your investment upfront.
While unforeseen circumstances, like fluctuating material costs, can occasionally impact the budget, we’ll always be transparent and provide solutions to keep costs manageable.
Value Engineering During Design
If your desired remodel exceeds your budget, our design team can scale back the project or adjust features to align with your financial goals. For instance, a $140,000 kitchen may not have all the same features as a $200,000 kitchen, but it can still meet your needs beautifully while staying within budget.
At Pegasus Construction, we’re committed to keeping you informed and involved throughout the process. You’ll always know where your project stands, what we need from you, and what to expect at each stage.
During the design phase, your dedicated design consultant will guide you through every decision, ensuring the process is smooth and straightforward. Should you have questions or need clarification, your design consultant will be your go-to contact.
Once construction begins, your remodeling superintendent will provide regular updates on progress. Through our project management software, Zoho One, you’ll receive updates and photos, streamlining communication and keeping you fully informed.
We’ll Treat You and Your Home With Respect
During construction, we understand the importance of minimizing disruptions to your daily life. To ensure your comfort and safety, we thoroughly vet all field staff, including background checks and drug screenings, and select team members who embody our values of respect and professionalism.
We also implement robust jobsite safety measures to protect areas of your home not under construction. From shielding walls and doors to safeguarding landscaping, we take every precaution to avoid damage.
If you have specific concerns, our team is happy to discuss additional steps to meet your needs.
We’re with you from start to finish
As a design-build firm, we integrate design and construction into one seamless process. Your dedicated team will see your project through from start to finish, ensuring continuity and clarity.
Your project team includes a design consultant, designer, project manager, and superintendent, all collaborating to create a detailed, buildable plan that balances creativity and practicality. During construction, your superintendent and carpenters will focus exclusively on your remodel, giving your project their full attention.
This integrated approach also means more accurate cost estimates and flexibility to adjust designs and budgets as needed, resulting in a higher-quality remodel.
We’ll stand behind our work
At Pegasus Construction, we love remodeling people’s homes and we take great pride in the work we do. Our business is built on the satisfaction of the homeowners we’ve helped to transform their homes. As a result, we are committed to standing behind the work we do.
By law, construction companies are required to offer a one-year warranty on their work. However, because we believe in the quality and durability of our work, every remodel we build comes with a One-Year Warranty. Though a few restrictions apply to the terms of our warranty, it essentially covers any work done by our workers.
In addition to our warranty, we also work with manufacturers to provide specific product-related warranties. So, if for example, your shower water barrier fails, the water barrier manufacturer will cover the replacement cost.
The bottom line is that we want you to be satisfied with your remodel for years to come. If you encounter problems with your remodel down the road, we encourage you to contact us so we can help you find a solution to make it right.
Homeowners love Pegasus Construction.
Check out what clients are saying about Pegasus Construction remodeling services on Google and our Website.
